1. Introduction

These Terms of Service ("Terms") govern your use of the website padmasoul.com ("the Website") and your purchase and participation in coaching, healing sessions, breathwork, and related services ("Services") offered by Padmasoul Journey ("we", "our", "us"), a sole proprietorship operated by Claudia in Dubai, UAE.

By accessing the Website, booking a session, or purchasing a package, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Nature of Services

Our Services include coaching, NLP, hypnotherapy, breathwork, Reiki, Akashic Records readings, family constellation work, sound healing, and related modalities. These are complementary well-being services.

Important disclaimer: Our Services are not medical care, psychotherapy, counselling, or a substitute for licensed medical or mental health treatment. Claudia is not a licensed physician, psychologist, or psychiatrist. If you are experiencing a mental health crisis, please contact a qualified healthcare professional or emergency services immediately.

3. Eligibility

You must be at least 18 years old to book our Services. By booking, you confirm that you are 18 or older and that all information you provide is accurate and complete.

4. Sessions & Packages

The Relationship Architect™ is the umbrella methodology for our private transformation work. Beneath it are two parallel private pathways, each offered at 4, 8 or 12 sessions:

4, 8 and 12 sessions represent different levels of time, continuity and engagement within the same pathway — not separate programmes or guaranteed outcomes.

All sessions are conducted online via Zoom or in-person in Dubai, as agreed at the time of booking. Session dates and times are scheduled directly with Claudia following purchase.

5. Payment & Pricing

All prices are listed in UAE Dirhams (AED). Payment is required in full at the time of booking. We accept payment via:

We reserve the right to change pricing at any time. Price changes will not affect sessions or packages already purchased.

6. Refund & Cancellation Policy

Sessions and packages are non-refundable. Once payment is made, we do not offer refunds.

Package validity: Packages remain usable within 12 months from the date of purchase, providing flexibility. Any sessions not used within this 12-month period are forfeited.

Rescheduling: If you need to reschedule a session, please provide at least 24 hours' notice. Sessions rescheduled or cancelled with less than 24 hours' notice may be counted as completed at our discretion.

Session spacing: For best results, sessions should be spaced out to allow integration time. Claudia will work with you to determine the ideal pace for your programme.

7. Client Responsibilities

By participating in our Services, you agree to:

We reserve the right to terminate services to any client who behaves inappropriately, abusively, or in a way that compromises the safety of the session. No refund will be provided in such cases.

8. Intellectual Property

All content on this Website — including text, images, logos, trademarks (including The Relationship Architect™, Beyond the Path Method™, Beyond the Pattern™, and The Embodied Shift™), and course materials — is our intellectual property. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

9. Limitation of Liability

No guarantees: While we are committed to providing high-quality services, we make no guarantees regarding specific outcomes or results. Every individual's experience is different.

Assumption of risk: You participate in breathwork, energy work, and other modalities voluntarily and assume all associated risks. If you feel unwell or uncomfortable during a session, you should inform Claudia immediately.

To the fullest extent permitted by UAE law, Padmasoul Journey and Claudia shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services or Website. Our total liability is limited to the amount you paid for the specific session or package giving rise to the claim.

10. Third-Party Services

Our Website integrates with third-party services including Stripe (payment processing), Tabby (buy-now-pay-later), Zoom (video sessions and scheduling), and WhatsApp (communication). We are not responsible for the availability, security, or practices of these third-party services. Your use of these services is subject to their respective terms and policies.

11. Privacy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Governing Law & Disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising from these Terms or our Services shall first be attempted to be resolved amicably through direct communication. If resolution is not reached, the dispute shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of the Website or Services after changes are posted constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms: